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Portal TAP Mobile

Be connected.

TAP now offers a new channel – PORTAL TAP MOBILE – so the information you require most for your trip can be accessed quickly...

Access mobile.flytap.com on your mobile and start surfing.

Now, almost everything you need to know is on your mobile...

Find out everything about:

My Trip:

My Trip Services Available
Flight Schedule aircraft type, in-flight meals, distance traveled in miles, times
Departures & Arrivals information on estimated and actual departure and arrival times
Baggage Tracing presupposes the prior registration of a claim at lost & found and enables customers to access the status of their lost baggage claim
Miles balance Quick access to the Victoria member account, through login, for balance information.

My Destination:

My Destination Services Available
Lounge Info location of TAP lounges at a range of airports, business hours and main facilities (Internet access, magazines and newspapers, catering, business center and lots more)
Destination Information everything about the destination of your trip (history, restaurants, hotels, shopping, main attractions, etc.)
Weather Information weather forecast for the same day or up to 5 days in advance (maximum/minimum temperatures, rainfall, wind speed...)
Currency Converter here you can access 30 major world currency rates updated daily

Promotions

Promotions Services Available
Promotions everything about the offers for customers of our web portal


TAP Mobile Check-In

Mobile Check-In Availability:
From 24 hours to an hour and a half before flight departure. 
For passengers with an electronic ticket and confirmed booking on flights operated by TAP.
For passengers travelling with or without luggage. If you are travelling with luggage, check here which desks to use for luggage drop-off at the airports and what the time limits are.
For flights leaving from the following cities to the whole TAP network:
Lisbon, Porto, Funchal, Porto Santo, Terceira, Ponta Delgada, Pico, Horta


Exceptions for this service:

  • Service not available for those with resident and student tickets.
  • If you have been asked to confirm your credit card details in person at a TAP desk or at check-in, Mobile Check-in will not be possible.
  • Service not available to passengers who have special requests or needs on their booking, such as: unaccompanied minor service, wheelchair or other special assistance requests, pet transport in the cabin or in the hold.
  • Service not available for destinations with APIS (Advanced Passenger Information System - a system adopted by several countries, in which airlines gather specific information on each passenger).

 
Read the FAQs here.

To start using this service don't forget to keep your Victoria Member profile up-to-date with all your contact details - cell phone, e-mail, address and other contact info.

Check for any missing details in your profile and stay in close touch with TAP.

Here is one good reason to always be connected.

Have a good flight!


 

© Copyright TAP Portugal

© Copyright TAP Portugal

TAP PortugalStar Alliance