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Exclusive Benefits

Discover the advantages we have in store for you

Achieving Victoria Silver or Gold Winner status is automatic once you have accumulated the required number of Status Miles within 12 months of your membership year. These are counted from the date of your joining the Victoria Programme.

 

 


Victoria Silver Victoria Gold
Exclusive benefits offered by TAP:
Bonus 25% additional miles credited instantly.* 50% additional miles credited instantly.*
More Luggage
One extra piece of luggage up to 15 kg (on TAP flights only).

Economy class: 1 piece of carryon/hand luggage up to 8 kg, not to exceed 115 cm (55x40x20 cm).

Executive Class: 2 pieces of carryon/hand luggage with a combined total weight of 16 kg, with the same size restrictions indicated above.

One extra piece of luggage, according to the booking class ((on TAP and Star Alliance flights only).

Economy class: 1 piece of carryon/hand luggage up to 8 kg, not to exceed 115 cm (55x40x20 cm).

Executive Class: 2 pieces of carryon/hand luggage with a combined total weight of 16 kg, with the same size restrictions indicated above.

Lounges
The doors of TAP lounges (Star Alliance's not included) are open to you whenever you travel with TAP (2), even when travelling with a tap|discount, tap|basic, tap|classic or a tap|plus ticket.
Know about our lounges here.
The lounge is at your disposal whenever you're flying with TAP or another STAR Alliance airline. You may also invite a travelling companion to join you in the lounge if both are flying on the same day and on a STAR Alliance airline.

Know about our lounges here
Premium Customer Centre Access No  Available, regardless of the type of ticket you have. 
Waitlist If there is a waiting list for the TAP flight you want, you will be given priority, regardless of the type of ticket you have. If there is a waiting list for the TAP flight you want, you will be given priority, regardless of the type of ticket you have.
Seat Guarantee We guarantee your seat when flying with a tap|plus ticket (full fare), until 72 hours before departure.

Space is guaranteed on any TAP operated flight when travelling on a full-fare ticket without restrictions, in each one of the 2 brands mentioned above. Does not apply to other TAP brands, Award Tickets and flights on aircraft with fewer than 50 seats.
We guarantee your seat when flying with a tap|executive ticket (full fare) until 48 hours before departure.

If you have a TAP Plus ticket (full fare), your seat is guaranteed until 2 hours before a scheduled flight.

Space is guaranteed on any TAP operated flight when travelling on a full-fare ticket without restrictions, in each one of the 2 brands mentioned above. Does not apply to other TAP brands, Award Tickets and flights on aircraft with fewer than 50 seats.
Seat Assignment Available. Available.
Check-in No matter which class you are travelling in, whenever you fly with TAP you may have priority check-in, at the tap|plus desks. No matter which class you are travelling in, whenever you fly with TAP you may have priority check-in, at the tap|executive desks.
Access to the in-flight media desk (Lisbon and Porto) (2) Available. Available.
Priority Luggage at the arrival Available. Available.
Priority Boarding Available. Available.
Airport Fast Track (2) Available. Available.
Seat protection in case of irregularity Yes. Yes.
Nominated Companion  - Your partner, spouse or long-term companion may enjoy the same benefits as you since you can nominate one of them as a Victoria Gold Winner.

If you are travelling with a paid ticket, you may invite a person of your choice to travel with you on a Companion Ticket for fewer miles. You may also invite your companion into the lounge.
Fees  - Service fee waived for award ticket change and re-crediting of miles: service fees.
Emergency Assistance**  - Ticket for return journey.
Last Minute Upgrade** Possibility of a last minute upgrade at the boarding gate in exchange for miles, subject to availability of seating and meals Possibility of a last minute upgrade at the boarding gate in exchange for miles, subject to availability of seating and meals
Upgrade Book a tap|classic or tap|plus ticket on a TAP flight and, after the ticket is issued, travel in tap|executive class by using your miles for an upgrade.      Book a tap|classic or tap|plus ticket on a TAP flight and, after the ticket is issued, travel in tap|executive class by using your miles for an upgrade.
Parking and ValetXpress Service (2)  - Parking(2) and ValetXpress Service(2) up to 2 free days in Lisbon’s airport (indoor car park P1 by Departures). This offer is also available in Faro, Porto and Funchal’s airports.
Birthday Offer Yes. Yes.
Companion Ticket No. Yes, Award Ticket rate less 60%.

 

 

 

Star Alliance Benefits:
Waitlist Priority reservation waitlist. Priority reservation and highest priority on waiting lists for all classes, whenever travelling with a paid ticket on which you can collect miles.
Priority Airport standby on TAP and Star Alliance member airline flights. Priority airport standby, boarding and luggage handling on TAP and Star Alliance flights.
Lounges  - Access to Star Alliance airline lounges worldwide for you and a guest.
Check-in  - Check-in at the specially designated check-in counters for Star Alliance Gold Members regardless of what class you are travelling in.
More Luggage  - 32 kg extra checked luggage on flights where weight restrictions apply or 1 extra piece of luggage where piece restrictions apply on TAP or Star Alliance member airline flights.

 

 

 

Partner benefits:
Avis (1) Free upgrade up to Group N (subject to availability) and guaranteed car rental booking (up to 24 hours prior to rental): Avis reservation. Free upgrade up to Group N (subject to availability) and guaranteed car rental booking (up to 24 hours prior to rental): Avis reservation.
Hertz Register for free at Hertz#1 Club Gold and enjoy preferential rates. Hertz reservation. Register for free at Hertz#1 Club Gold and enjoy preferential rates. Hertz reservation.
Pestana Hotels & Resorts Room upgrade**; check-in from 10:00; check-out until 16:00; free access to fitness centre (if existing); guarantee of room availability up to 72 hours before check-in. With partner Pestana Hotels & Resorts you can enjoy a series of additional benefits such as room upgrade**, earlier check-in (from 10:00) and check-out until 16:00, free access to fitness centre and guaranteed room availability up to 72 hours before check-in.
Tivoli Hotels & Resorts
Check-in before 12:00; check-out after 14:00; free access to the fitness centre (where available). Your stay at Tivoli Hotels is each time more comfortable. Toast with a special cocktail upon arrival, enjoy a room upgrade**, free access to the fitness centre (where available), benefit from special check-in (before 12:00) and check-out (after 14:00) times and free parking at Tivoli Jardim, Tivoli Oriente, Tivoli Palácio de Seteais and Tivoli Marina Vilamoura.

 

(1) Offer valid for Mainland Portugal and Madeira.
(2) On TAP operated flights only.
* The number of miles credited is calculated on the real amount of miles flown (on TAP operated flights only).
** Subject to prior notice and hotel availability.
*** Routes from/to Porto, Faro and Madrid excluded.
**** Except on flights on CS-TTQ aircraft operated by TAP and on flights without on-board sales service.

 

© Copyright TAP Portugal

© Copyright TAP Portugal

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