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Membership Levels


Miles Winner


Silver Winner


Gold Winner

Become a Member Open to anyone aged 2 or over 30 000 Status Miles within your membership year 70 000 Status Miles within your membership year
Remain a Member No time limit 30 000 Status Miles within your membership year 70 000 Status Miles within your membership year
Exclusive Bonus: additional Bonus Miles credited instantly (1) None 25% additional miles 50% additional miles
Nomination of partner/spouse or long-term companion, allowing them to enjoy the same privileges No No Yes
Free Tickets (2) Yes Yes Yes
One-way Free Ticket (1) Yes, at 75% of a Free Ticket Yes, at 75% of a Free Ticket Yes, at 75% of a Free Ticket
Child Tickets (3) Yes, at 50% of a Free Ticket Yes, at 50% of a Free Ticket Yes, at 50% of a Free Ticket
Upgrade (1) Yes, when flying with a tap|classic or tap|plus Yes, when flying with a tap|classic or tap|plus Yes, when flying with a tap|classic or tap|plus
Companion Ticket (3) No No Yes, at 60% of a Free Ticket
Round the World Ticket (4) Yes Yes Yes
Birthday Offer No. Yes. Yes.
Reservation
Reservation of awards and information Victoria Service Centre and TAP sales offices Dedicated line and TAP counters Dedicated line and TAP counters
Pre-flight
Priority on waiting list According to TAP brand ticket applied Yes Yes
Priority Boarding (1) Only when flying with a tap|executive ticket. Only when flying with a tap|executive ticket. Yes.
Seat Assignment (1) According to TAP brand ticket applied Yes. From 1st to last cabin row. Yes. From 1st to last cabin row.
Seat Protection in case of an irregularity No With ticket TAP Executive (full fare): until 48h before departure
With ticket TAP Plus (full fare): until 2h before departure
With ticket TAP Executive (full fare): until 48h before departure
With ticket TAP Plus (full fare): until 2h before departure
Excess luggage checked-in free of charge (5) According to TAP brand ticket applied Piece Concept: 1 piece more (15 Kg); Weight Concept: Additional 15 kg; Cabin Allowance: according to TAP brand ticket applied Piece Concept: 1 piece more (20 Kg); Weight Concept: Aditional 20 kg; Cabin Allowance: 10 Kg
Priority Check-In According to TAP brand ticket applied Yes Yes
Access to the TAP lounges No When travelling with TAP, even when flying with a tap|discount, tap|basic, tap|classic and tap|plus ticket. When travelling with TAP, even when flying with a tap|discount, tap|basic, tap|classic and tap|plus ticket.
Premium Customer Centre Access Only when flying with a tap|executive ticket. According to TAP brand ticket applied Yes
Airport Fast Track (1) According to TAP brand ticket applied Yes Yes
Companion access to lounges No No Yes
Upgrade at the gate and/or at check-in (in exchange for miles) No Yes Yes
Post-flight
Priority baggage delivery According to TAP brand ticket applied Yes Yes
Free use of telephone and fax for local calls in TAP lounges and offices No Yes Yes
Emergency assistance No No Ticket for return journey
Exemption from certain service fees No No Yes
Parking in Lisbon and Valet Express Service According to TAP brand ticket applied According to TAP brand ticket applied ValetXpress Service(1) and free parking(1) for up to 2 days at Lisbon airport (in P2, a covered parking area beside Arrivals).
In Faro, Porto and Funchal Airports, the 2 days free parking is also available.
Star Alliance benefits
Priority reservation waitlist and airport standby No Yes Yes
Access to Star Alliance lounges worldwide No No Yes
Special Check-in Counters No No Yes
Free Transport of Excess Luggage No No Same rules apply as in TAP flights
Priority Boarding and Baggage Claim No No Yes
Partners benefits
Avis (Offer valid for Mainland Portugal and Madeira) When travelling with a tap¦executive ticket, you can enjoy additional benefits upon renting your Avis vehicle: 500 Bonus Miles* when renting Class A*; 750 Bonus Miles when renting Classes F-H; 1 000 Bonus Miles* when renting classes I-M. If travelling with a tap¦plus ticket, you'll earn 500 Bonus Miles*. When travelling with a tap¦executive ticket, you can enjoy additional benefits upon renting your Avis vehicle: 500 Bonus Miles* when renting Class A*; 750 Bonus Miles when renting Classes F-H; 1 000 Bonus Miles* when renting classes I-M. If travelling with a tap¦plus ticket, you'll earn 500 Bonus Miles*. When renting your vehicle you'll enjoy preferential rates and fast and personalised service. As a Victoria Gold Winner you can even benefit from additional offers: 750 Bonus Miles* with rentals up to 3 days; 1 000 Bonus Miles* on rentals for more than 3 days; additional driver and supplemental airport service at no cost. Offer valid regardless of ticket type.
Hertz No. Register for free at Hertz#1 Club Gold and enjoy preferential rates. Register for free at Hertz#1 Club Gold and enjoy preferential rates.
Pestana Hotel & Resorts No. Room upgrade*, free access to fitness centre and guaranteed room availability up to 72 hours before check-in. With partner Pestana Hotels & Resorts you can enjoy a series of additional benefits such as room upgrade*, earlier check-in (from 10:00) and check-out until 16:00, free access to fitness centre and guaranteed room availability up to 72 hours before check-in.
Tivoli No. Check-in before 12:00 and check-out after 14:00; free access to fitness centre (when existing). Your stay at Tivoli Hotels is each time more comfortable. Toast with a special cocktail upon arrival, enjoy a room upgrade*, free access to the fitness centre, and benefit from special check-in (before 12:00) and check-out (after 14:00); free parking at Hotels Tivoli Jardim, Tivoli Oriente, Tivoli Palácio de Seteais and Tivoli Marina Vilamoura.

(1) On TAP operated flights only.
(2) On TAP and all Victoria partner airlines.
(3) On flights operated by TAP and Ukraine International Airlines.
(4) On TAP and Star Alliance member airlines.
(5) Victoria Cards' benefits cannot be used in connection with ANY other cards from Victoria Programme's Partners.

* Subject to prior notice and hotel availability.

Becoming a Victoria Silver Winner or Victoria Gold Winner is automatic, once the required number of Status Miles has been collected as per the table above.
Your mileage statement will show the number of Status Miles collected. Only Status Miles count towards Victoria Silver Winner or Victoria Gold Winner Membership.

 

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© Copyright TAP Portugal

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