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Membership Levels


Miles Winner


Silver Winner


Gold Winner

Become a Member Open to anyone aged 2 or over 30 000 Status Miles* within your membership year or 25 flight segments 70 000 Status Miles* within your membership year or 50 flight segments
Remain a Member No time limit 30 000 Status Miles* within your membership year or 25 flight segments 70 000 Status Miles* within your membership year or 50 flight segments
Exclusive Bonus: additional Bonus Miles credited instantly (1) None 25% additional miles 50% additional miles
Nomination of partner/spouse or long-term companion, allowing them to enjoy the same privileges No No Yes
Award Tickets (2) Yes Yes Yes
One-way Award Ticket (1) Yes, at 50% of an Award Ticket Yes, at 50% of an Award Ticket Yes, at 50% of an Award Ticket
Child Tickets (3) Yes, at 50% of an Award Ticket Yes, at 50% of an Award Ticket Yes, at 50% of an Award Ticket
Upgrade (1) Yes, when flying with a tap|classic or tap|plus Yes, when flying with a tap|classic or tap|plus Yes, when flying with a tap|classic or tap|plus
Companion Ticket (3) No No Yes, at 60% of an Award Ticket
Round the World Ticket (4) Yes Yes Yes
Birthday Offer No. Yes. Yes.
Reservation
Reservation of awards and information Victoria Service Centre and TAP sales offices Dedicated line and TAP counters Dedicated line and TAP counters
Pre-flight
Priority on waiting list (1) According to TAP brand ticket applied Yes Yes
Priority Boarding (1) Only when flying with a tap|executive or tap|plus ticket. Only when flying with a tap|executive or tap|plus ticket. Yes.
Seat Assignment (1) According to TAP brand ticket applied Yes. From 1st to last cabin row. Yes. From 1st to last cabin row.
Seat Protection in case of an irregularity (1) No With ticket TAP Executive (full fare): until 48h before departure
With ticket TAP Plus (full fare): until 72h before departure
With ticket TAP Executive (full fare): until 48h before departure
With ticket TAP Plus (full fare): until 72h before departure
Excess luggage checked-in free of charge (5) According to TAP brand ticket applied One extra piece of luggage up to 15 kg (on TAP flights only).

Economy class: 1 piece of carryon/hand luggage up to 8 kg, not to exceed 115 cm (55x40x20 cm).

Executive Class: 2 pieces of carryon/hand luggage with a combined total weight of 16 kg, with the same size restrictions indicated above.
One extra piece of luggage, according to the booking class ((on TAP and Star Alliance flights only).

Economy class: 1 piece of carryon/hand luggage up to 8 kg, not to exceed 115 cm (55x40x20 cm).

Executive Class: 2 pieces of carryon/hand luggage with a combined total weight of 16 kg, with the same size restrictions indicated above.
Priority Check-In (1) According to TAP brand ticket applied Yes Yes
Access to the media desk (Lisbon and Porto) (1) Yes Yes Yes
Access to the TAP lounges No When travelling with TAP, even when flying with a tap|discount, tap|basic, tap|classic and tap|plus ticket. When travelling with TAP, even when flying with a tap|discount, tap|basic, tap|classic and tap|plus ticket.
Premium Customer Centre Access Only when flying with a tap|executive ticket. According to TAP brand ticket applied Yes
Airport Fast Track (1) According to TAP brand ticket applied Yes Yes
Companion access to lounges (1) No No Yes
Upgrade at the gate and/or at check-in (in exchange for miles) No Yes Yes
Post-flight
Priority baggage delivery According to TAP brand ticket applied Yes Yes
Free use of telephone and fax for local calls in TAP lounges and offices No Yes Yes
Emergency assistance No No Ticket for return journey
Exemption from certain service fees No No Yes
Parking in Lisbon and Valet Express Service According to TAP brand ticket applied According to TAP brand ticket applied ValetXpress Service(1) and free parking(1) for up to 2 days at Lisbon airport (in P1, beside Departures).
In Faro, Porto (P0) and Funchal Airports, the 2 days free parking is also available.
Star Alliance benefits
Priority reservation waitlist and airport standby No Yes Yes
Access to Star Alliance lounges worldwide No No Yes
Special Check-in Counters No No Yes
Free Transport of Excess Luggage No No Same rules apply as in TAP flights
Priority Boarding and Baggage Claim No No Yes
Partners benefits
Avis (Offer valid for Mainland Portugal and Madeira) Free upgrade up to Group N (subject to availability) and guaranteed car rental booking (up to 24 hours prior to rental). Free upgrade up to Group N (subject to availability) and guaranteed car rental booking (up to 24 hours prior to rental). Free upgrade up to Group N (subject to availability) and guaranteed car rental booking (up to 24 hours prior to rental).
Hertz No. Register for free at Hertz#1 Club Gold and enjoy preferential rates. Register for free at Hertz#1 Club Gold and enjoy preferential rates.
Pestana Hotel & Resorts No. Room upgrade**, free access to fitness centre and guaranteed room availability up to 72 hours before check-in. With partner Pestana Hotels & Resorts you can enjoy a series of additional benefits such as room upgrade**, earlier check-in (from 10:00) and check-out until 16:00, free access to fitness centre and guaranteed room availability up to 72 hours before check-in.
Tivoli No. Check-in before 12:00 and check-out after 14:00; free access to fitness centre (when existing). Your stay at Tivoli Hotels is each time more comfortable. Toast with a special cocktail upon arrival, enjoy a room upgrade**, free access to the fitness centre, and benefit from special check-in (before 12:00) and check-out (after 14:00); free parking at Hotels Tivoli Jardim, Tivoli Oriente, Tivoli Palácio de Seteais and Tivoli Marina Vilamoura.

(1) On TAP operated flights only.
(2) On TAP and all Victoria partner airlines.
(3) On flights operated by TAP.
(4) On TAP and Star Alliance member airlines.
(5) Victoria Cards' benefits cannot be used in connection with ANY other cards from Victoria Programme's Partners.

* On TAP and Star Alliance member airlines.
** Subject to prior notice and availability.

Becoming a Victoria Silver Winner or Victoria Gold Winner is automatic, once the required number of Status Miles has been collected as per the table above.
Your mileage statement will show the number of Status Miles collected. Only Status Miles count towards Victoria Silver Winner or Victoria Gold Winner Membership.

 

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© Copyright TAP Portugal

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